Privacy Policy

Last updated: December 2025

Welcome to Oxvono (https://oxvono.com). Your privacy is very important to us. This Privacy Policy document explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or place an order on Oxvono, we may collect the following information:

  • Personal details such as Name, Phone Number, Email Address

  • Shipping and Billing Address

  • Order details including products, quantity, and price

  • Payment-related information (we do not store sensitive payment details)

  • IP address, browser type, and device information for security and analytics

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you regarding order confirmation, delivery, or support

  • Improve our products, services, and website experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal requirements

3. Payment Information

Payments on Oxvono are processed through trusted third-party payment gateways such as bKash, Nagad, Rocket, Card, or Cash on Delivery. We do not store your card or mobile banking PIN information on our servers.

4. Cookies

Oxvono uses cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze traffic and user behavior

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

  • Delivery partners (for order shipment)

  • Payment gateways (for transaction processing)

  • Legal authorities if required by law

6. Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of promotional communications at any time

To exercise these rights, please contact us using the information below.

8. Children’s Information

Oxvono does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Website: https://oxvono.com
Email: contact-admin@oxvono.com
Phone/WhatsApp: +8801403070624